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Get approved

What happens after you submit onboarding and how SoulTales reviews your application.

After you submit onboarding, our team reviews your application by hand. This is not automatic — every partner on SoulTales is curated.

Pending review state after onboarding submission

While your application is pending:

  • A Pending badge appears on your submission
  • Your contact details and listings are shown read-only
  • You see a message that your submission is being reviewed

We aim to complete hand-review within 2 working days.

For each listing you submitted, we check:

  • That the business and location are a fit for SoulTales
  • Listing type and category alignment
  • Quality and authenticity of the experience

Approved listings receive pricing assigned by our team (annual partnership tiers). We may also apply promotional discounts at activation checkout — these are configured by SoulTales, not by partners.

StatusMeaning
PendingUnder review — wait for our email
ApprovedYou receive an activation email to complete payment
RejectedWe will contact you with next steps

When your application is approved:

  1. You receive an email with a link to activate your partnership
  2. The link opens a secure checkout page with your approved listings and pricing
  3. Complete payment to unlock your partner dashboard

Activate and pay to create your vendor profile and draft listings.