After you request publication, your listing enters Awaiting publication until our team publishes it.
Admin review
Section titled “Admin review”Our team verifies:
- Gallery and content quality
- Pricing accuracy
- Alignment with SoulTales curation standards
When approved, we set your listing status to Published.
Live site timing
Section titled “Live site timing”After publication, allow up to 4 hours for your listing to appear on soultales.com.
After going live
Section titled “After going live”You can continue to:
- Update gallery images and content (changes sync on the next publish cycle)
- Add or edit prices and vouchers
- View analytics in your dashboard (where available)
If your listing is not visible
Section titled “If your listing is not visible”Check:
- Status is Published (not Draft or Awaiting publication)
- At least 4 hours have passed since publication
- Your price options are published and active
Still stuck? See FAQ or contact support.